Legal Center & Policies

Privacy Policy

Last Updated: June 2026

GetBeds (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal and medical information when you use www.getbeds.in (the “Platform”).

1. Information We Collect

We may collect the following types of information:

Personal Info

Name, phone, email, date of birth, and gender during registration.

Medical Data

Diagnostic reports, medical history, or details shared with our Concierge.

Booking History

Details related to bed bookings, doctor schedules, and payments.

Technical Metrics

IP address, browser type, cookies, and usage analytics.

2. How We Use Your Information

We use the information we collect to:

  • Facilitate bookings for hospital beds, appointments, and surgeries.
  • Connect you with partner healthcare providers and our Medical Concierge.
  • Send confirmations, reminders, and important updates.
  • Improve our Platform, services, and overall user experience.
  • Respond to customer support inquiries and issues.
  • Comply with legal, regulatory, and audit obligations.

3. Sharing of Information

We may share your information with:

  • Partner Hospitals & Doctors: To facilitate your bookings and medical consultations.
  • Medical Concierge Team: To review reports and provide personalized recommendations.
  • Payment Processors: To complete transactions securely.
  • Legal Authorities: When required by law, court order, or government regulation.

We do not sell your personal or medical information to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures, including encryption and access controls, to protect your personal and medical data from unauthorized access, disclosure, alteration, or destruction. Our practices align with HIPAA-compliant standards for handling sensitive health information.

5. Data Retention

We retain your personal and medical information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.

6. Your Rights

You have the right to:

Access and review the personal information we hold.
Request corrections to inaccurate or incomplete data.
Request deletion of your data, subject to legal regulations.
Withdraw consent for non-essential processing (like marketing).

To exercise these rights, contact us via our Contact Us page.

7. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and analyze Platform usage. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our Platform may contain links to third-party websites, including hospital portals. We are not responsible for the privacy practices or content of these external sites.

9. Children's Privacy

Our Platform is not intended for use by individuals under 18 without parental or guardian consent. We do not knowingly collect personal information from minors without appropriate consent.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

11. Contact Us

For privacy-related questions or concerns, please reach out via our Contact Us page.

Have a privacy inquiry?

Our data protection officer is ready to assist you. Submit an official request directly on our support channels.